Quality, not novelty
A new study from BzzAgent and Keller Fay finds that word-of-mouth depends on quality, not novelty. MediaPost reports:
People who volunteer to evangelize for particular products are more likely to do so when the products are easy to talk about and from established marketers than when they're so unusual that they defy easy explanation. That's one of the key findings of a new report by word-of-mouth marketing firm BzzAgent.
Almost half - 45 percent - of the volunteers said they chose to promote products that were "easy to talk about," while 40 percent said they touted products from "a trusted name." Only 24 percent said their selected products were "innovative," 23 percent said they were "new and unique," and 21 percent said they were "smart."
If you're looking for some more info on Ed Keller, check out Dave Balter's post about him on the BzzAgent blog.
Technorati Tags: word.of.mouth, bzzagent, research
Thursday, July 20, 2006
 
 
 
 
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